JALPAC Co.
Mr. Hiroki Egoshi, Jalpak International Hawaii
Mayumi Shirata, Assistant Manager, Overseas Dynamic Package Group, Overseas Planning Products Division
–The Hawaii Tourism Authority promotes sustainable tourism and responsible tourism under the slogan “Malama Hawaii (Caring for Hawaii).
Momosaki: It is difficult to propose activities that contribute to environmental preservation activities, such as picking up trash or planting trees, to people who go to Hawaii to enjoy their trips. On the other hand, it is necessary for everyone, including travelers, to preserve Hawaii. Initiatives that allow people to continue to visit Hawaii with a good environment are something that should be considered by those who send visitors to Hawaii.
Our idea is to choose hotels and optional tours that are incorporated as travel products by companies that are involved in environmental conservation activities. We hope to create a system whereby customers can stay freely and the hotels and optional tours companies can use a portion of their sales for environmental conservation activities and become a part of sustainable efforts.
We will be actively creating tree planting and trash pickup tours in the future, but as a way to build momentum, we hold a cultural exchange once a year at the “ANA ‘Aha Mele” music event, where we plant trees. We would like to invite anyone who is interested in environmental conservation to join us.
Hawaii is also making efforts to pass on its culture, and hotels and other facilities offer programs. We have always offered optional tours that introduce Hawaii’s culture in an enjoyable way, and we believe that it is our role to actively introduce these tours to our customers on our website in the future.
Egoshi: It may be difficult to understand “malama Hawaii,” but why don’t you simply think of yourself as a tourist visiting Hawaii from Japan? If you are a little considerate, just as you would be if you were visiting a friend’s house, you will naturally become more responsible for your own actions.
It is important to know the other person in order to think about them. I would like people to get to know Hawaii not by playing in the ocean, but by taking an interest in Hawaii’s history and culture, starting with things that are familiar to Japanese people, such as Kamehameha and hula dancing. I believe that by learning about Hawaii before you go, you will enjoy Hawaii dozens of times more when you actually come to Hawaii. I hope that people will become curious and learn about Hawaii before they travel, enjoy Hawaii more than ever before, and want to come back again.
Jalpak International Hawaii conducts beach cleanups on a regular basis, and in January, students who came to Hawaii for a seminar at their university participated in one.
–Please tell us about your company’s best travel products to Hawaii.
Hakuta: For package tours, I recommend the “Hawaii Sheraton Hotels” brochure. This product was quite popular even before the Corona, and after the Corona, the content was changed and the power was increased. All courses incorporate the “Waikiki Kilauau” introduced earlier (*Part 1).
In addition, you will receive a $100 per room per night resort pass that can be used commonly at any of the four Marriott-affiliated Sheraton Hotels. It is a wonderful way to enjoy breakfast or lunch at a hotel where you are not staying.
Dynamic Packages holds a time sale once a month, offering discounts of 10,000 yen to 30,000 yen. This year, we also started a “Surprise Option Sale,” offering optional tours that cost close to $100 for just ¥1,000 or ¥2,000. The “North Shore Treasures Tour,” which takes you on a cruise and around Oahu’s famous landmarks in search of sunrise shells, is very popular.
Fujimoto: We recommend the Dynamic Package and Hotel & Transfer Packages. The 29th of every month is “ANA’s Appreciation Day” in honor of “Zen Nikku = 29”, and we offer time sales and coupons. Exciting plans that will make you go “kyuu! We will be bringing you exciting projects every month that will make you “squeal”, so please check it out. It’s a pretty good deal.
We also recommend the Hotel & Transfer Package for those who accumulate ANA miles for award tickets. Please take advantage of the miles you have accumulated from shopping at Corona Disaster.
Our recommended optional tour is the Diamond Head Sunrise Hiking Tour. Diamond Head is an early morning tour that can be easily joined by beginners. After watching the sunrise and climbing the mountain, you can enjoy a local breakfast at a popular restaurant.
Momosaki: How about a cruise on a sailing Holokai catamaran? It’s a great way to see the city of Waikiki and Diamond Head while sipping a drink from the ocean. You may even see sea turtles on the course. Be careful, though, as you may get seasick.
–What do you “like” about each other’s products and services?
Hakuta: I have been looking at your ads and I think they are good. The campaign that is conducted once a month on a fixed date is very good. It is very visible, and I think it is a good method of exposure.
Momosaki: I think it is great that you are developing package tours. We are now moving toward the Internet and DX, but it is good to create a magazine and deliver it to customers. You spend a lot of time, effort, and budget for content, and I think you are taking a meticulous approach to introducing customers to opportunities to experience culture while placing importance on the SDGs.
Fujimoto: It is nice that JALPAC has two lounges in Waikiki. When I visited the lounge, it looked very clean and easy to enter.
–Do the two companies sometimes collaborate locally?
Momosaki: We often have the opportunity to meet locally at various meetings and events. For example, in Hawaii, there is the issue of what to do about trolleys for each company in terms of the SDGs. There are also issues such as measures to deal with exhaust emissions, and I hope that we can all work together in the future. We will be talking about this in the future, but it is an issue that has been raised and an issue that we are aware of. However, it is also a difficult point because it will be a differentiation of each company. ……
Egoshi: We have not been able to collaborate in a straightforward manner, but in Hawaii, airlines and travel agencies are working together to make requests to the State of Hawaii and cooperate where improvements are needed.
A good example is the Japanese travel agency counters at the group exit of Honolulu Airport. Of course, it is not only Japanese who use the group exit, but there are rows and rows of Japanese travel agency counters there. This is the result of local horizontal ties and efforts to reach out to the State of Hawaii, and I think it is an indication that the Hawaiian side is waiting for Japanese customers and is placing importance on the Japanese market.
–Thank you very much.
© Source travel watch
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