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JR East, part of Ekinet and Mobile Suica unavailable due to server power failure.

Posted on 2023-06-302023-06-30 by Editor in Chief

JR East has informed that some services of Ekinet and Mobile Suica are unavailable due to a power failure of the system server that occurred at around 0:37 a.m. on June 24, 2012.

The following services are no longer available: reservations, changes, and cancellations on Ekinet, use of the Mobile Suica application (recharging, purchasing Suica Green tickets, etc.), and reservations and cancellations for the JR East View Dynamic Rail Pack.

You can use cash and credit cards at the Midori-no-madoguchi and ticket vending machines, board a train with a charged Suica, make purchases, and charge Suica with cash without any problems.

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  • Shinkansen Early Booking Service Starts at “Ekinet”. Shinkansen can be purchased 3 months in advance.
    Date
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