Keep in mind the rules and alternative routes. In the case of JR Group, the story is not simple, as there are detailed regulations for each condition, such as ticket type, purchase method, and whether it is before or after the start of use. Moreover, with the addition of ticketless service, it has become even more complicated. Some tickets are automatically refunded, while others must be cancelled by the customer. In fact, paper timetables also contain descriptions of fare and fare calculation and handling of changes and refunds. Similar information is also available on the websites of JR Group companies. Ticketless services and online reservation services also have information on their websites on how to handle delays and cancellations, and how to obtain refunds. Although it may not be relevant if there is no trouble, it is a good idea to read through the information so that you will not be upset if something happens. It is also important to be aware of alternative routes even in the normal course of events. When trouble occurs, the first response is important. If you want to make changes quickly, it is better to know in advance than to look around for alternative routes. Even if you decide to stay and wait without moving, if you delay in making a decision, you will lose more and more vacancies. And one more thing. Whatever your decision, once you have made it, don’t look back. There may be times later when you think, “I wish I hadn’t changed or canceled,” or “I would have preferred that option,” but worrying about it every time will only make you feel more and more depressed.
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