There are two main ways to pick up tickets. There are two main ways to pick up paper tickets for online reservations. One is the manned ticket counter and the other is the reserved-seat ticket vending machine. In recent years, however, the crowding at manned ticket counters has become a topic of increasing concern. The manned ticket counter tends to be time-consuming due to the fact that some people buy their tickets while consulting with the ticket agent. The addition of foreign travelers and the use of Internet reservations, combined with the decrease in the number of manned ticket counters, may be the reason for the increased congestion. There were several occasions when I saw people queuing at the manned ticket counter at Shin-Osaka Station, but not so much at the reserved-seat ticket vending machines. However, I am not sure if this was a one-time phenomenon or a general phenomenon. Ideally, it would be better if tickets were issued in advance rather than on the day of boarding. However, this is not possible in remote areas, for example, if one uses JR Kyushu’s online reservation service and “buys a ticket for Nagasaki in Edo. It is also costly and time-consuming to go to a JR station and issue tickets from a reserved-seat ticket machine when there is no JR station nearby. Perhaps in response to this situation, ticketless services are being introduced not only on Shinkansen trains but also on limited express trains on conventional lines in increasing numbers. If you can use such a service, you may choose to use it. However, in this type of service, the train ticket and the limited express ticket are sometimes combined in one set. In this case, the ticket is purchased separately for each train, and the “make the ticket as long as possible to save money” does not apply.
Is there any good place to receive tickets? If paper tickets are issued, is there any good place to receive tickets? The most obvious place is not a terminal station but a nearby station, but it takes time and effort to find out which station has a reserved-seat ticket vending machine. Moreover, the time and effort required to get to that station is not negligible. This is fine if there are many trains, but it becomes impractical if there are only a few. What about the case where there are several ticket gates located far from each other at a single station? At JR Shinjuku Station, for example, the reserved-seat ticket machines located in the underground Central West Exit are often empty compared to other ticket machines. To begin with, the ticket gate itself is empty for Shinjuku Station. And it is a machine for receiving tickets only. As the name suggests, it is a machine that focuses on ticketing for online reservations. Although you may see these machines at large terminal stations, few people seem to use them. This may be because they are small and unobtrusive. There is also a credit card-only machine that has the same housing as the machine used for receiving tickets. Functionally, these machines are the same as general reserved-seat ticket vending machines, and they can also receive online reservations, but the payment method is limited to credit cards. These credit card-only machines also tend to be relatively empty. In fact, both the credit card-only machine and the receipt-only machine are “MV60” machines developed by JR System, and it is thought that only the software settings have been changed.
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